The common team structure within libraries, especially in technical services, can often lead to silos of processes as well as knowledge about our systems and our collections. With modern library service platforms (LSPs), it is important to recognize the interconnected system of records, specifically acquisitions and cataloging records. If this is neglected, it will negatively impact the data quality and the functionality of the catalog and ultimately, will affect the ability to collect data from LSP in any useful way. This presentation will examine causes of segmented workflows and provide guidance on overcoming silos and developing cross-departmental relationships to improve workflows and productivity. Strategies for collaborative workflows including examples of governance groups, shared documentation, tracking and others will be given.
